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Answers from the Hoist Team
How can I pay?
Hoist Finance accepts direct debit and card payment plans on this site. Please contact one of our agents on (+48) 71 739 17 17 to set up a payment plan with another payment method.
I want to arrange to pay my account, but I have no idea what I can afford.
Dont worry! Hoist Finance can help you work out an affordable repayment plan that will suit your individual circumstances.
How do I register to access my account online?
Registering for online access is simple and fast. You will need your Hoist Finance reference number, which can be found on the recent correspondence we have sent to you, and your date of birth.
My login did not work
If you could not connect, please contact us on (+48) 71 739 17 17and we will look together on how to solve the problem.
You can contact us at any time. All correspondence you can send to us by post to: Hoist Polska sp. z o.o., st. Powstańców Śląskich 9, 53-332 Wrocław or by mail to the following address: office@hoistfinance.pl. You can contact us by phone at: 71 739 17 17 or use the Contact Form available in the tab: Help and Support.
Requests are processed without undue delay and, if they require a response, this will be provided within 30 days from the date of receipt. When you contact us, indicate the preferred form of response. In particularly complicated cases, when it is impossible to process within the basic deadline, it may be extended to 60 days from the date of its receipt. You will be notified of this fact.